Last updated 28.5.2018
What personal data we collect and why we collect it
While using our website, we may ask you to provide us with certain information that can be used to contact or identify you. “Personal Information” is any information that is identifiable with you, as an individual. The following personal information is collected only when you set up an account on our website which is voluntary and may include:
- Full name
- Email Address
- Profile picture aka Racing Avatar
- Steam GUID
- Date/Time of registration
- Date/Time of booking
- Date/Time of making a prediction
- Preferred language
Personal Information, however, does not include your business title or business address or business telephone number in your capacity as an employee of an organization. TRIPSI studio s.r.o. will only collect personal information by fair and lawful means.
TRIPSI studio s.r.o. collects personal information for the following purposes:
- To allow you to register and participate in our events and competitions
- To gather your opinion and feedback through surveys or comments
- To send you e-mail notifications for events that you’ve registered for
- To do an anonymous statistical analysis
- To establish and maintain responsible commercial relations with customers and to provide ongoing services
- To collect payment and bill for our services
- To develop and enhance market services
- To meet legal and regulatory requirements
- To respond to your inquiry when you contact us about our service
- Other uses as may be permitted or required by applicable law
You agree that your full name and profile picture may be used in a broadcast and other forms of coverage of our events that you take part in or may be shown on our website in reports, interviews or other content, but only of those events that you participate in. Unless required or permitted by law, we shall not use or disclose your personal information for a new purpose not identified here. Your personal details will stay safe and will not be made public.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images shown on the website.
For some events, we require knowing your Steam GUID so we can reserve you a place on the server. Your GUID won’t be made public under any circumstances.
We have to collect and store information you submit to us when making a booking, for the purpose of reserving your requested spaces at our event and maintaining a record of attendance.
In certain circumstances, the website may collect information from individuals under the age of 13. As required by law, we will give parents direct notice prior to collecting information and receive the parent’s verifiable consent.
- Children under 13 years old are not allowed to register
- The only details that might be collected are cookies and details entered when adding a comment on our website
- In case parents are interested, we can review their child’s personal information and direct us to delete it
- We are not sending any details to the third parties from anonymously collected data
- To learn more about our privacy procedures, you may contact us
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you wish to purchase any product or service made available through the website (“Purchase”), you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and that the information you supply to us or third party payment service is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
If you are not entirely satisfied with your purchase, we’re here to help.
Terminations and Refunds
We may terminate or suspend access to our website and our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.
All provisions of the terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
As we are providing a service, you can terminate your purchase only until when the particular service is available to buy. After that, the registrant is not eligible for a refund. The only exception is in case that organisers are forced to change details or cancel the event, in this case, every registrant can terminate the purchase and is eligible for a refund.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive money within a certain amount of days, depending on your card issuer’s policies. The payment will be sent in 14 days after termination.
If you wish to terminate your account, you may simply discontinue using the service. Or you can contact us to delete your account.
Some parts of our service on this website could be billed on a subscription basis (“Subscription(s)”). You will be billed on a recurring date. There are no obligations and you can terminate your subscription at any time, though we won’t be able to refund you any money and you will lose your premium access immediately.
We collect information that your browser sends whenever you visit our website. They may include information such as your device’s browser type, browser version, the pages that you visit on our website, the time and date of your visit, the time spent on those pages and other statistics. All these data are anonymous and serve only for statistical purposes.
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 14 days.
Who we share your data with
We don’t share website data with anyone. The only exception is a PayPal payment gate in case you are buying a service from us.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. Visitor comments also will be checked through an automated spam detection service.
For users that register on our website, we also store the personal information they provide in their user profile indefinitely. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information, except for the plain passwords.
For security reasons, we keep the logged IP addresses for 14 days. In terms of repetitive offence, we may store these IP addresses for indefinitely. Mostly this applies to spam bots and not ordinary visitors.
Data can be also exported or removed upon users request through our Contact form.
Choice and Consent
Prior to obtaining your consent, TRIPSI studio s.r.o. will describe the choices available to you and obtain implicit or explicit consent with respect to the collection, use, and disclosure of your personal information, except in certain situations otherwise permitted by the law. Where it is reasonable to do so, we may rely on your implied consent. Otherwise, we will rely on explicit consent received directly from you to collect or use your personal information, for example, the collection of your personal information if you subscribe to a newsletter on the website.
If you have an account on this website or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may withdraw or modify your consent at any time through contacting TRIPSI studio s.r.o. at: firstname.lastname@example.org
Use and Retention
TRIPSI studio s.r.o. limits the use of personal information to the purposes identified in this Policy and for which the individual has provided implicit or explicit consent. We retain personal information for only as long as it is necessary to fulfil the stated purposes, except with the consent of the individual or as required by law. Personal information provided to us are not used for marketing purposes.
TRIPSI studio s.r.o. will erase personal information that is no longer needed.
Disclosure to Third Parties
TRIPSI studio s.r.o. does not transfer personal information to third parties or service providers. Apart from security reasons.
TRIPSI studio s.r.o. provides individuals with access to their personal information for review or update. If you wish to access your personal information to challenge the accuracy or update it to ensure completeness, you may email us at email@example.com. We will provide a response within 30 days of receiving an access request. If under certain circumstances we are unable to fully separate your personal information from that of another individual, we will not be able to provide you with access to your information.
We would like to clarify, that we do not have access to your accounts passwords.
TRIPSI studio s.r.o. will strive to maintain an accurate and complete record of your personal information for the purposes identified in this Policy. If you believe your personal information may be inaccurate, you may contact us to access your personal information and take steps to verify, update, and correct it.
Security for Privacy
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. TRIPSI studio s.r.o. protects personal information against unauthorized access in accordance with established policies and procedures. Information is protected by security safeguards appropriate to the sensitivity of the information.
Monitoring and Enforcement
TRIPSI studio s.r.o. monitors compliance with its privacy policies and procedures. Users may file privacy complaints and disputes by contacting TRIPSI studio s.r.o. at firstname.lastname@example.org. Every privacy-related complaint will be acknowledged, documented, and investigated, with the results being provided to the complainant. If the complaint is found to be justified, appropriate measures will be taken as a result.
TRIPSI studio s.r.o.
Husinecká 903/10, 130 00
Prague, Czech Republic